Roofing FAQs

The honest answer is that you need an inspection to know for certain, but there are signs that point in each direction. Isolated damage — a few missing shingles, a localised leak, flashing that has pulled away — is often repairable. Widespread granule loss, sheathing damage, multiple layers already on the roof, or storm damage affecting most of the surface typically points toward full replacement. We will look at the full picture and give you a straight answer about which way it goes.

Most residential roof replacements in Central Arkansas take one to two days for the installation itself. The full timeline depends on roof size, material selection, weather, and whether an insurance claim is involved. We give you a realistic schedule during the estimate and communicate before anything changes.

Yes, and we do it regularly. We have advised homeowners to wait two or three years when their roof still had serviceable life in it. That is the honest answer, and it is how we operate regardless of what the larger job would be worth.

In some cases, yes. A second layer is possible when the existing decking is sound and the structure can carry the additional weight. In other cases, removal of the existing material is the right call first. We assess this during the estimate and give you an honest read on which situation you are in.

Yes, and this is an area where we have a genuine advantage. Our owner, Riley Hays, is a former licensed insurance adjuster. He understands how claims are evaluated, what documentation adjusters look for, and where homeowners typically lose money they are owed. We coordinate directly with your insurance company and walk with you through the claims process from damage documentation to final settlement.

Most homeowners’ policies cover structural damage caused by hail, wind, and related storm events. The specific coverage depends on your policy, including any deductibles and exclusions. We recommend reviewing your policy before a storm season and calling us after any significant weather event to assess the damage before you contact your insurer. The documentation we provide at that stage matters for the claim outcome.

Before, if possible. Having a contractor’s assessment in hand before the adjuster visits gives you an accurate picture of the full damage scope. Our owner’s background as a licensed adjuster means we document damage in a way that aligns with how insurers evaluate claims. That documentation can make a meaningful difference in the settlement.

Yes, and we recommend it. You have the right to have your contractor on-site during the adjuster’s inspection. Riley’s background means he can speak the same language as the adjuster, identify anything that may have been overlooked, and advocate for the full scope of work your roof requires.

Roof cost is calculated per square (100 square feet of roof surface) and varies based on material type, roof pitch and complexity, the number of existing layers to remove, and the scope of any underlayment or decking work required. We do not provide estimates without seeing the roof first, because a number without an inspection is not a reliable number. Our estimates are free, written, and cover the full scope of work before you commit to anything.

Repair costs range widely depending on what the problem is and how much of the roof is affected. A flashing repair is a different scope than replacing a large section of storm-damaged shingles. We need to see the roof before we can give you a real figure. Free estimate, same as for replacements.

Contact us to discuss payment options. We will give you an honest answer about what is available and what makes sense for your project.

We are a Malarkey-certified installer, which means we meet the manufacturer’s standards for installation and our customers’ warranties are valid. We also work with CertainTeed and GAF across our residential shingle work. For commercial systems we use Polyglass, Mule-Hide, and LBP depending on the application.

Class 4 is the highest impact resistance rating for roofing materials. Shingles with this rating have been tested to withstand significant hail impacts without cracking or breaking. In Arkansas, where hail is a regular seasonal occurrence, impact-resistant shingles are worth considering for most residential installations. Some insurance carriers also offer premium discounts for qualifying impact-resistant materials.

Yes. Metal roofing is one of our stronger areas. We fabricate metal panels in-house using our own metal breakers, shears, and roll-on form panel machine, which gives us more flexibility on custom profiles and dimensions than contractors who order pre-cut stock. We install metal for both residential and commercial properties.

Call 501-747-1400 or use our contact form. We will schedule an inspection, assess the roof, and give you a written estimate covering the full scope of work before you commit to anything. No charge for the estimate.

Our primary market is Little Rock and Central Arkansas, including Benton, Conway, Bryant, Sherwood, Jacksonville, Cabot, and Maumelle. We also serve Northwest Arkansas through Fayetteville, Bentonville, Rogers, and Springdale.

Monday through Friday, 7:00am to 4:00pm. For emergency roof situations, we offer 24/7 response including same-night tarping. Call 501-747-1400 any time for emergencies.